Company Mission Statement
Our mission is to provide quality design, installation and service for Heating, Ventilation, and Air Conditioning (HVAC) equipment in both residential and light commercial markets.
We have set the following objectives to accomplish our goals:
At Comfort Solutions, our customers are our family. We have been part of Sri Lankan community for over 10 years. Our strong values and quality workmanship helped make us leaders in the HVAC industry. We are a company you can rely on, much like your own family. Every customer is a priority to Comfort Solutions. We look forward to working with you soon. To all of our old friends and new ones…. Welcome to our Family!
We have set the following objectives to accomplish our goals:
- Maintain the highest level of design and engineering possible.
- Establish and cultivate a training program to ensure quality installation and service.
- Hire, develop, and retain employees who are committed to our growth and customer satisfaction.
At Comfort Solutions, our customers are our family. We have been part of Sri Lankan community for over 10 years. Our strong values and quality workmanship helped make us leaders in the HVAC industry. We are a company you can rely on, much like your own family. Every customer is a priority to Comfort Solutions. We look forward to working with you soon. To all of our old friends and new ones…. Welcome to our Family!
Our Principles of Business
- Contribution to Society
- Fairness and Honesty
- Cooperation and Team Spirit
- Untiring Effort for Improvement
- Courtesy & Humility
- Adaptability
- Gratitude
Our Vision
We will be recognized as the most professional team in Sri Lanka for HVAC products and services while providing reliable service and installation. Comfort Solutions will also lead the way toward more efficient and effective methods and procedures.
Our Value Statement
Comfort Solutions is a company that will…
- Provide 100% customer satisfaction
- Be open and honest
- Work together as a team
- Change for the better of ourselves, customers, and industry
- Always think of new ways to promote growth and better serve our clientele
Leading Sri Lanka
Blue Star is a world leader in high-technology heating, air-conditioning and refrigeration solutions. We aim to be the first choice for heating, air-conditioning and refrigeration solutions in Sri Lanka. We work every day to make Sri Lanka a better place to live, work and play. Our employees, products and services create comfortable, productive and healthy environments, regardless of climate, and ensure the global food supply is transported and preserved for safe consumption.
QUALITY
PERFORMANCE
RESPONSIBILITY
INNOVATION
CUSTOMER CARE
EMPLOYEE OPPORTUNITY
QUALITY
- Quality is the common denominator of all we do.
- We are committed to Service Excellence
PERFORMANCE
- Our customers have a choice, and how we perform determines whether they choose us.
- We strive for continuous growth to reinforce our leadership position.
- We achieve world-class financial performance.
- We continuously improve the productivity of our assets, resources and everything we do.
RESPONSIBILITY
- Successful businesses improve the human condition.
- We act with integrity and maintain the highest ethical standards.
- We are environmentally responsible and drive to sustainability.
- We care for the health and safety of our employees and customers.
- We actively support the communities in which we do business.
INNOVATION
- We are a company of ideas, committed to research and development.
- Our heritage inspires us to reach the next innovative, powerful and marketable idea.
- We continuously invest in new products, technologies and intelligent systems.
CUSTOMER CARE
- We listen to our customers and respond to their needs.
- We make it easy to do business with us.
- We are committed to excellence in customer satisfaction.
EMPLOYEE OPPORTUNITY
- We listen to our employees and treat each other with respect.
- We are committed to employee and management development.
- We support and pursue lifelong learning to expand our knowledge and capabilities.
- We value diversity in individuals and cultures, and seek and share ideas openly.